Terms of Service

Last updated: 28 March 2026

Please read these Terms of Service carefully before using the Ezzence Club website and online store. By accessing or placing an order through our website, you agree to be bound by these Terms.

1. About Us

Ezzence Club ("we", "us", "our") operates an online store at ezzenceclub.com offering fragrance and lifestyle products. You may contact us at: contact@ezzenceclub.com

2. Eligibility

By using our website, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Prices

We reserve the right to modify or discontinue products at any time without notice. All prices are displayed inclusive of applicable taxes where required by law. We reserve the right to change prices at any time. In the event of a pricing error, we will contact you before processing your order.

4. Orders and Contract Formation

Your order constitutes an offer to purchase. A contract is only formed when we send you an order confirmation email. We reserve the right to cancel or refuse any order for reasons including but not limited to: product unavailability, errors in product or pricing information, or suspected fraudulent activity.

5. Payment

Payment is required in full at the time of order. We accept the payment methods listed at checkout. All transactions are processed securely. We do not store your full payment card details.

6. Delivery

Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier. Please refer to our Shipping Policy for full details.

7. Consumer Rights under EU Law

If you are a consumer residing in the European Union, you benefit from mandatory consumer protection rights under Directive 2011/83/EU on consumer rights and Directive 1999/44/EC on the sale of consumer goods (as amended). These include the right of withdrawal and statutory guarantees regarding conformity of goods. Nothing in these Terms affects your statutory rights as a consumer.

8. Statutory Guarantee of Conformity

Under EU law, we are liable for any lack of conformity in goods that exists at the time of delivery and that becomes apparent within two years of delivery. Goods must conform to the description given, be fit for their intended purpose, and be of the quality and performance characteristics that you could reasonably expect.

9. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and graphics, is the property of Ezzence Club or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Ezzence Club shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount paid for the relevant order. Nothing in these Terms limits our liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

11. Governing Law and Dispute Resolution

These Terms are governed by applicable EU law. If you are a consumer in the EU, you also benefit from the protection of the mandatory provisions of the law of the country in which you are habitually resident. The European Commission provides an online dispute resolution platform accessible at https://ec.europa.eu/consumers/odr. We are willing to participate in out-of-court dispute resolution proceedings.

12. Changes to These Terms

We reserve the right to update these Terms at any time. The date of the last revision will always be displayed at the top. Continued use of our website after any changes constitutes your acceptance of the new Terms.

13. Contact

For any questions regarding these Terms, please contact us at: contact@ezzenceclub.com